Job title
Applications Support Analyst
Location
Auckland CBD, Auckland
Category
Information & Communication Technology
Competitive annual salary + benefits
Work with passionate staff in an awesome internal culture
Based in Christchurch or Auckland, with work from home flexibility
Support our client’s internal CRM and get involved in exciting projects! Great permanent role, which can be done from Christchurch or Auckland.
What our client can offer:
Our client supports career growth and training in various sectors across New Zealand. The role sits within a passionate, driven and friendly team who work across a range of BAU and project needs. They offer flexible working, your birthday off, one volunteer day annually and wellbeing services.
What you will do:
As an Application Support Analyst, you will configure CRM systems, troubleshoot technical issues, and resolve support tickets. You will work closely with the Solutions Architect and Applications Analyst on various projects. Tasks include creating workflows, data analysis, and generating reports. Your role will require regular interaction with internal staff and external agencies. You will contribute to planning sessions, stand-ups, and team meetings, ensuring smooth operations and successful project completion.
Skills and experience we are looking for:
- Intermediate application support experience
- MS Dynamics 365 CRM exposure
- SQL proficiency
- Reporting skills (SSRS or PowerBI)
- Troubleshooting and problem-solving skills
- Experience with training and delivering workshops for end users
- Data analysis and requirement gathering
- Strong communication skills
- Proactive and self-learning attitude
- Confidence and assertiveness
You can be based in either Christchurch or Auckland. This role offers a balance of routine tasks and technical challenges, making it ideal for those who enjoy varied and impactful work!
What to do next:
Apply using the Apply button on this page
Returning to New Zealand?
We love to hear from Kiwi’s around the globe who are relocating back to New Zealand.
We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.
Immigrating to New Zealand?
We have a number of clients who are Accredited Employers who seriously consider applications from candidates keen to immigrate to New Zealand. Please demonstrate your commitment by attaching a cover letter that clearly states your immigration status and preparedness, as well as your motivations, plans, and timeframes. Please take a look at an article on our website "Want to work in New Zealand".
