Business Coordinator

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to care. That’s why ABC in Thames is seeking a Business Coordinator to join our community. This role is permanent, full-time, working 40 hours per week.

About the Role

The Business Coordinator is responsible for the business administration function within ABC. This role is fundamental to the success of the business, providing comprehensive and efficient financial, administrative, and reception support to the General Manager, residents, and Finance and Accounts teams. With a particular focus on cost control and occupancy, finance, and systems, you will help us rise to the challenges of enriching the lives of our society’s most vulnerable.

Key Duties and Responsibilities

Performing all areas of business systems administration within the Care Home. Resident Administration: inquiries, admissions resident agreements and associated documentation and financial file, handling queries and escalating when necessary. Care Home and Village Staff: Rostering, through entering provided information into the rostering system and providing input into unplanned leave replacement. Payroll: preparations and reconciliations, investigating and escalating payroll queries as required, managing staff leave, ensuring all HR files are complete. Financial: perform all financial transactions including petty cash, receipting, and banking. General Administration, and day-to-date line management of the receptionist.

About You

Engaging and collaborative personality, with strong financial and business skills. People skills are a must as you will work closely with residents, their families, and our staff. You’ll hold a Finance or Business Administration qualification and have a minimum of 5 years' previous experience in a similar role. You must be highly proficient in Microsoft Outlook, Word, and Excel. High level of attention to detail is essential along with excellent time management and organizational skills. Demonstrate effective communication skills, customer service capability, including the ability to demonstrate an empathic attitude when dealing with residents and relatives. Process improvement experience using a project methodology (Lean/6 Sigma, Prince 2, or other) preferred.

Reasons to Belong

Fully subsidized Southern Cross health insurance to our eligible permanent NZ employees and a discount on insurance cover for eligible family members. Well-being discounts and advice, EAP counseling services, study support, and cultural leave. Paid parental leave - in addition to standard parental leave, ABC offers 12 weeks of paid leave for primary carers and 2 weeks for secondary carers. Refer-a-friend program of $750 - $2,000. Professional Development – in-house and external training and development. Industry-competitive remuneration and benefits. No matter who you are or where you come from, we encourage you to ‘Be You at ABC.’ An accredited employer with Immigration NZ that values its diverse employees.

About ABC

Through vision, passion, and sheer hard work, we are now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organizations, we employ more than 4,000 people: we’re Brave, Caring, and Responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

For the opportunity to join our community and to make a difference to the lives of the elderly, submit your cover letter and CV today – we would love to hear from you.