ABC is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At ABC, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information, and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the role:
We are only considering candidates based in New Zealand.
We are looking for a Senior Group Product Manager to work in Auckland to lead the product management group responsible for ABC’s App Store Ecosystem. This role involves direct management of 2-3 product managers, and collaboration with engineering, design and marketing peers across ABC’s Ecosystem division.
In this role you will own the product portfolio that powers our 3rd party App Ecosystem, including ABC’s App Store that enables our customers to find and integrate third-party software to run their business, and the Billing Platform that powers application subscriptions, enabling developers to build and grow their businesses on ABC’s platform. You will provide oversight across your product portfolio, ensuring the right things are built at the right time and through doing so you’ll contribute to ABC achieving its goals, particularly ABC’s ongoing strategy to accelerate growth globally via our ecosystem of apps. By seizing key opportunities for your portfolio in terms of new product offerings & segments, you will generate competitive advantage and enable the division to grow faster.
With responsibility for a global product, you will collaborate with a multidisciplinary and cross-functional team around the world with high levels of complexity, ambiguity, dependencies, and stakeholder management. People leadership experience and ability to navigate cross-team collaboration are significant parts of the role. You will lead, coach, and mentor a talented team of product managers. Your skillful leadership will enable them and their cross-functional partners to deliver compelling products and services that solve real problems for our customers. This involves working across disciplines to ensure that your product strategy is aligned to ABC’s overall product vision and goals.
What you'll bring with you:
8+ years of prior experience working on SAAS products and/or app ecosystems in a small business audience setting, with a deep understanding of API platforms, 3rd party developer needs, and application marketplace dynamics
3-5+ years of people leadership experience, with a demonstrated track record of growing individuals and high-performing teams. Experience leading global teams would be advantageous.
Demonstrated ability to manage and lead technical and design and tradeoff decisions with engineering and design peers
Demonstrated success in leading a growth-oriented product team, with responsibility for achieving product metric targets and commercial outcomes
Demonstrated experience in defining overall business & product strategy, as well as product roadmaps
Proven experience collaborating with a diverse stakeholder group across engineering, marketing, and product management to develop products & realize commercial targets
Proven ability to influence outcomes at all levels without direct authority
Ownership and ability to thrive in a fast-paced environment
Building effective relationships across all levels of the business
Advocate for building quality software that is customer-centric
Ability to break down complex problems, deliver pragmatic solutions, and manage changing priorities
Strong understanding of business software solutions
Broad knowledge of technology and software development
Ability to assess the commercial viability of products to either introduce, grow, mature, or retire products and to either build, buy, or partner on solutions.
What you'll do:
Product strategy: Work with peers across Product, Engineering, Marketing, Developer Relations to define and evolve the ABC’s App Store strategy, with accountability for delivery towards our division’s objectives.
Delivery: In collaboration with your engineering and design peers, define and execute the product roadmap and prioritization to internal partners, including alignment of the ABC App Store strategy with the broader ABC product strategy
Results: Be accountable for the commercial success of the products you and your team create and manage, including achieving KPIs and financial targets with close collaboration with our Marketing, Engineering, Partnerships, Developer Relations, and other teams
People Leadership: You will coach and lead a number of product managers, to build a high performance and delivery culture and provide leadership in shaping the team vision, culture, and ways of working.
Success looks like:
You have strong relationships with your stakeholders who are engaged and have a thorough understanding of your vision, strategy, and roadmap
Your team members are able to see the big picture and connect their work and their team’s to strategy
You lead and enable your product management team to produce accessible, transparent, prioritized and well-executed roadmaps, which focuses on value to ABC and our customers
You continuously deliver industry-leading products for ABC partners and customers, which includes the collection of apps in the ABCApp Store, customer app purchase experience, and the supporting developer experience
You are an effective coach, asking the important questions, listening and having the real and conversations
You support your team to remove barriers and ensure timely decisions are made
You build inclusive, resilient and psychologically safe teams
You collaborate to create alignment across ABCwith other product areas and key stakeholders
You demonstrate and amplify ABC’s Values
Why ABC
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at ABC.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent, and innovate successfully. At ABC, we embrace diversity and inclusion and value a #challenge mindset.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and ABC. If you have any support or access requirements, we encourage you to advise us at the time of application and throughout the interview process.
ABC is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
